Know what's happening in your properties, keep your tenants safe.
Councils and housing associations manage large, complex property portfolios. Vision for housing gives your team continuous visibility across your entire estate, so problems are caught early, tenants stay safe, and maintenance is planned rather than reactive.
Damp, mould, poor air quality, failing heating. These problems develop slowly and invisibly, until they don't.
Vision for housing gives councils and housing associations continuous visibility across their property portfolio, so issues are caught early, maintenance is planned rather than reactive, and tenants live in homes that are safe.
The cost of finding out too late
A tenant reports damp. By the time it's reported, the problem has been developing for months. The remediation cost is higher than it needed to be.
The tenant's health may already have been affected. And under Awaab's Law, which came into force in 2024 and requires social housing providers to investigate and fix reported damp and mould within fixed legal timeframes, the clock is running from the moment the complaint lands.
The housing providers who are best placed to meet that obligation aren't the ones who respond fastest after a complaint. They're the ones who already know which properties have conditions that make damp and mould likely, and who act before the complaint happens. That's what Vision for housing makes possible.
How it works
Discreet environmental sensors are installed in properties across your estate. They monitor conditions continuously, temperature, humidity, air quality and other indicators that matter for tenant health and property condition. That data feeds into Vision, where it's analysed alongside property history, maintenance records and patterns from across the estate.
When conditions in a property start moving in a direction that historically leads to problems, Vision flags it. Your team sees which properties need attention, what the conditions are and how long the trend has been developing. No waiting for a complaint or until a problem becomes harder to deal with. No reactive scramble. Just the information needed to act at the right moment, before the situation escalates.
Netbeam handles the sensor infrastructure. You monitor your estate through Vision and decide how to act on what it tells you.
A managed service, not another system to run
Housing associations and councils don't need another platform to procure, implement and maintain. Vision for housing is delivered as a managed service.
Netbeam designs and installs the sensor infrastructure, manages the technical layer and keeps the system running. Your team accesses Vision through a clean, straightforward interface and focuses on what the data tells them rather than on how the system works.
The sensor hardware is discreet and designed for residential environments. Installation is straightforward and doesn't require significant disruption to tenants.
What Vision for housing monitors
Damp and mould risk Humidity and temperature readings identify conditions where damp and mould are likely to develop.
Properties are flagged before visible mould appears, enabling proactive instruction to be provided to tenants on what is causing the issue and how to avoid problems, and giving maintenance teams time to intervene at the lowest cost point.
Temperature and heating efficiency Continuous temperature monitoring identifies properties that are failing to heat adequately, whether through heating system faults, poor insulation, or other causes. Particularly relevant for vulnerable tenants and void property management.
Flood and leak detection Moisture sensors detect the early signs of leaks and water ingress before they cause structural damage or affect neighbouring properties.
Every persona gets the same underlying data, filtered and presented for their job. Nobody is wading through information that isn't relevant to them. That consistency, one source of truth presented differently depending on who's looking, is what keeps decisions fast and the operation aligned.
Awaab's Law and what it means for you
Awaab's Law, part of the Social Housing (Regulation) Act 2023, sets legally binding timeframes for social housing providers to investigate and remediate damp and mould following a tenant complaint. Failure to meet those timeframes carries regulatory and legal consequences.
Meeting the letter of the law requires fast response after a complaint. Meeting the spirit of it, and genuinely protecting tenants, requires knowing about conditions before complaints are made. Vision for housing supports both. Properties with developing damp risk are visible before they generate a complaint, giving your team the opportunity to act proactively. And when a complaint does come in, the condition history is already there, giving your maintenance team the context to respond accurately and quickly.
Built for the scrutiny that comes with public sector work
All data processed by Vision stays in the UK.
The platform is hosted and operated entirely by our UK engineering team, with full GDPR compliance and data residency that meets public sector procurement requirements. Tenant data is handled with the care that housing providers are obligated to apply, and the sovereignty of the platform means there are no questions about where data goes or who has access to it.
Talk to us about your estate
Every housing portfolio is different. We're happy to talk through how Vision for housing would apply to your properties, what a pilot would look like, and what the path from initial deployment to full estate coverage involves.
