More info

Key Responsibilities:

IT Strategy & Operations

  • Define and lead the IT strategy for internal and external systems
  • Ensure systems are secure, scalable, and aligned with business goals
  • Drive system integration, business continuity, and disaster recovery

Internal Systems & Support

  • Manage desktop infrastructure, end-user devices, and collaboration tools (e.g. Microsoft Teams)
  • Oversee Wi-Fi and network connectivity across all locations
  • Lead the IT service desk and end-user support services
  • Implement training and cybersecurity awareness programs

 Customer-Facing Technology

  • Ensure robust, secure, and user-friendly customer platforms (web, apps, portals)
  • Drive digital transformation to enhance customer engagement
  • Ensure compliance with standards such as GDPR

 Leadership & Collaboration

  • Manage a cross-functional IT team (support, systems, devs, engineers)
  • Develop vendor relationships and manage service delivery
  • Collaborate with department heads and business leaders on IT initiatives

 Infrastructure & Cybersecurity

  • Oversee servers, storage, cloud services, and network infrastructure
  • Lead IT architecture design and SaaS/cloud adoption
  • Enforce cybersecurity best practices and protocols

 Budget & Cost Management

  • Develop and manage the IT budget
  • Identify cost-saving opportunities without compromising service quality

What You’ll Bring:

  • 10+ years in IT, with 5+ years in a leadership role
  • Strong experience across IT infrastructure, enterprise applications, networking, and cybersecurity
  • Track record of delivering large-scale IT projects and digital transformation
  • Knowledge of tools such as Microsoft Teams, SharePoint, ERP, CRM systems
  • Certifications like ITIL, PMP, AWS, or Azure are a plus
  • Bachelor’s degree in IT or related field (Master’s preferred)

What We’re Looking For:

  • Strategic thinker with strong technical depth
  • Confident communicator across technical and non-technical teams
  • Proven leadership in cross-functional, high-impact environments
  • Passion for innovation and continuous improvement